December 2, 2021 Update
We are enjoying normal shipping times on the Sport carrier and most accessories and tie-downs.
The m3 carrier, always popular, recently sold out with restocking expected by February. Pre-order now for a discount!
The powder coat saga continues... Our powder coat supplier Sherwin Williams continues to push back the production schedule on the powder for the Mini, Max, and Max+ carriers. What's frustrating is they seem to do it 2 weeks at a time - perpetually. This wait is taking WAY longer than we could have imagined.
We've been searching for alternatives to get production moving again at the Texas factory. These include looking at new suppliers OR an alternate coating from our existing suppliers including Sherwin Williams. This last option seems to be the most viable.
What makes things extra complicated is that all of half the components of each carrier were already coated by the time we were notified of the shortage. If all componenets were still uncoated, we could simply switch to a more readily available substitute coating.
When we became aware of the shortage in September, the delay was to be a couple of weeks. That has now turned into months.
We are even considering re-doing the already coated parts with an alternative powder coat. We will re-coat a few sample pieces in order to make a decision on this option.
Whatever we do, we will not sacrifice quality.
Please stay tuned here for updates.