I looked around for a bike rack to carry a 55# ebike. I wanted to be able to load the bike by myself. I found some fancy, tilting racks with ramps, etc. And then I started to see simple motorcycle racks for much cheaper. Then I came across this MotoTote ebike rack. It has everything I wanted. Simplicity, with no moving parts. Heavy duty, to haul my bike or something heavier. Easy to load. And quality fit and finish. Not only that, customer service responded quickly to questions and shipped it to me early and quickly so I'd have it to pick up my new bike. The straps in the package were quality straps at a good price too. Highly recommend this bike rack and the company.