Contact MotoTote
There is a good chance your question has been answered before, see the topics below for helpful information.
Vehicle Requirements
Review vehicle compatibility, hitch requirements, and weight limits before choosing your MotoTote carrier.
Carrier Selector
Find the right MotoTote carrier for your bike, setup, and hauling needs.
Carrier Comparison
Compare features, capacities, and tire compatibility to see which MotoTote carrier best fits your needs.
Guides
Find helpful advice on choosing a carrier, tie-downs, and add-ons, plus practical tips for using your MotoTote.
Product FAQs
Find answers to the most common questions about MotoTote carriers, compatibility, setup, and use.
Shipping
Explore shipping rates, estimated delivery times, and destinations so you know what to expect before placing your order.
Returns
Review our return policy, check eligibility, and learn how to start a return.
Warranty
See what’s covered under our warranty and how we stand behind our products.
Still have questions? Let’s talk.
Product & Support
Chat with us below, email contact@mototote.com, or text us at 888-333-4621. We'll get back to you within a day.
Help us get you an answer faster:
Include the details below that apply to your question:
- Fit & compatibility: The year, make, and model of your vehicle and each bike, plus how many bikes you plan to carry.
- Orders & product support: Your order number if available, your MotoTote model, and a brief description of what you need help with.
- Photos & videos: When applicable, attach clear photos or a short video showing your setup and the issue. Seeing what you’re seeing helps us provide an accurate answer with fewer follow-up questions.
Partnerships & Collaborations
Choose the form below that best fits your inquiry and tell us how you’d like to work together.
- Creators & partners: Have a collaboration in mind? Tell us about yourself and how you’d like to work with MotoTote.
- Become a dealer: Interested in carrying MotoTote? Tell us about your business and connect with our team.
Text messaging: By texting 888-333-4621 you agree to receive support replies from MotoTote by text. To also get MotoTote marketing texts (offers and new products), check the separate SMS marketing box when you enter your phone number (it is never pre-checked). Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of purchase. See our Terms of Service (SMS Messaging Program) and Privacy Policy.